Privacy Policy
Last updated: 16/05/2026
This Privacy Policy explains how Crowd Harbour, trading as CrowdHarbour (“CrowdHarbour”, “we”, “us”, or “our”), collects, uses, stores, and protects your personal information when you visit our website, submit an application, or communicate with us.
This Privacy Policy applies to our website: https://crowdharbour.com/
If you have any questions about this Privacy Policy or how we handle your personal information, you can contact us at:
Crowd Harbour
Email: contact@crowdharbour.com
Address: 1 New Oxford St, London WC1A 1NU, United Kingdo
1. Who We Are
CrowdHarbour is a platform that helps connect applicants with selected remote-friendly opportunities, including evaluation tasks, platform support, digital promotion support, research projects, testing activities, surveys, and consumer feedback opportunities.
We collect applicant information so we can review applications, understand applicant preferences, and contact suitable applicants when relevant opportunities become available.
2. Information We Collect
We may collect the following personal information when you complete a form, apply to join CrowdHarbour, contact us, or interact with our website:
Information you provide directly
Full name
Age
Country or region where you are based
Mobile number
WhatsApp number
Email address, if provided
Types of opportunities you are interested in
Availability or preferred working pattern, if provided
Any other information you choose to submit through our forms or messages
Technical information
When you visit our website, we may collect limited technical information such as:
IP address
Browser type and version
Device type
Pages visited
Time and date of visit
Website usage data
Cookie or tracking preferences, where applicable
Communication information
If you contact us or we contact you, we may keep records of communications, including:
Emails
Form submissions
Phone call notes
SMS or WhatsApp messages
Support or enquiry records
3. How We Use Your Information
We use your personal information for the following purposes:
To receive and review your application
To understand your location, availability, preferences, and suitability
To match you with relevant opportunities when available
To contact you about suitable opportunities
To provide information about task details, requirements, timing, and reward structure
To respond to your questions or requests
To manage our applicant database
To improve our website, services, and applicant experience
To keep records for administrative, legal, and compliance purposes
To help prevent fraud, misuse, or suspicious activity
We do not charge any upfront application fee to apply or be considered for opportunities through CrowdHarbour.
4. Lawful Basis for Using Your Information
Depending on the situation, we may rely on one or more of the following lawful bases to process your personal information:
Consent
We may rely on your consent when you submit an application, agree to be contacted, or opt in to receive updates about relevant opportunities.
You can withdraw your consent at any time by contacting us at contact@crowdharbour.com or by using any opt-out method provided in our communications.
Legitimate Interests
We may use your information where we have a legitimate business interest, such as managing applications, improving our services, preventing misuse, keeping records, and matching applicants with suitable opportunities.
We will only rely on legitimate interests where we believe your rights and interests do not override our interests.
Contract or Pre-Contract Steps
Where relevant, we may process your information to take steps before entering into an arrangement with you or to manage participation in a specific opportunity.
Legal Obligation
We may process your information where required to comply with applicable laws, regulations, or legal requests.
5. How We Contact You
If you apply to join CrowdHarbour and provide your contact details, we may contact you about relevant opportunities using:
Phone
SMS
WhatsApp
Email
We will only contact you where we have a lawful basis to do so, such as your consent or another applicable basis.
You can ask us to stop contacting you at any time by replying to the message, using any unsubscribe or opt-out method provided, or contacting us at contact@crowdharbour.com.
6. Sharing Your Information
We may share your personal information with selected third parties where necessary and appropriate, including:
Project partners who may offer relevant opportunities
Research organisations, digital platforms, campaign teams, or operational partners
Service providers who help us operate our website, forms, communications, hosting, data storage, or analytics
Professional advisers, such as legal, accounting, or compliance advisers
Authorities, regulators, or law enforcement where required by law
We only share information where it is necessary for the purposes described in this Privacy Policy or where we have another lawful reason to do so.
We do not sell your personal information.
7. International Data Transfers
Some of our service providers, systems, or project partners may be located outside the country where you live.
Where personal information is transferred internationally, we will take reasonable steps to ensure that appropriate safeguards are in place, where required by applicable data protection laws.
8. How Long We Keep Your Information
We will only keep your personal information for as long as necessary for the purposes described in this Privacy Policy.
In general, we may keep applicant information for up to 12 months after your last interaction with us, unless a longer period is required for legal, compliance, dispute, or legitimate business reasons.
You may request deletion of your information by contacting us at contact@crowdharbour.com.
9. How We Protect Your Information
We take reasonable steps to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
These steps may include access controls, secure storage, password protection, internal procedures, and limiting access to people who need the information for legitimate purposes.
However, no website, system, or method of online transmission is completely secure. We cannot guarantee absolute security of your personal information.
10. Your Data Protection Rights
Depending on where you live and the laws that apply, you may have the following rights:
The right to access the personal information we hold about you
The right to ask us to correct inaccurate or incomplete information
The right to ask us to delete your personal information
The right to restrict how we use your information
The right to object to certain types of processing
The right to withdraw consent where we rely on consent
The right to request a copy of your information in a portable format
The right to complain to a data protection authority
To exercise your rights, please contact us at contact@crowdharbour.com.
We may need to verify your identity before responding to your request.
11. Complaints
If you are unhappy with how we handle your personal information, please contact us first so we can try to resolve the issue.
You may also have the right to complain to your local data protection authority.
For the United Kingdom, you can contact the Information Commissioner’s Office (ICO).
For Ireland, you can contact the Data Protection Commission (DPC).
12. Cookies and Website Tracking
Our website may use cookies or similar technologies to operate the website, improve performance, understand website usage, and support analytics or marketing activities.
Where required, we will ask for your consent before using non-essential cookies.
You can manage or disable cookies through your browser settings. If we use analytics, advertising, or tracking tools, we may provide more details in a separate Cookie Policy.
13. Third-Party Links
Our website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, content, or security of third-party websites. You should review the privacy policy of any third-party website you visit.
14. Children and Age Requirement
CrowdHarbour is intended for adults aged 18 or over.
We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected information from someone under 18, we may delete that information.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on this page with a revised “Last updated” date. We encourage you to review this Privacy Policy regularly to stay informed about how we use and protect your information.
16. Contact Us
If you have any questions about this Privacy Policy, how we use your personal information, or your data protection rights, please contact us at:
Crowd Harbour
Email: contact@crowdharbour.com
Address: 1 New Oxford St, London WC1A 1NU, United Kingdo